Frequently Asked Questions
Garlic Creek West HOA & Goodwin Management Information
The Garlic Creek West HOA website: www.garliccreekhoa.com
On this website, homeowners can access:
• Association documents
• Contact information
• Pool key/amenity access request
• Shed guidelines
• Paint & fence guidelines
• Architectural request online form
• Association ID for online payments
• Payment options
Many of these resources can also be found on TownSquare.
Frequently Asked Questions
How do I contact Goodwin Property Management?
Live Chat: 8:30am-5:30pm Monday-Friday at https://www.goodwintx.com
Online Contact Form: https://www.goodwintx.com/contact/
Main Customer Service: 855-289-6007
Local Customer Service: 512-502-7500
Accounting Customer Service: 855-289-6007
Main Goodwin E-mail: info@goodwintx.com
Property Manager E-mail: AGCWmanager@goodwintx.com
What is TownSquare?
TownSquare is an HOA communication app where homeowners can access community documents, reserve the pavilion next to the pool, submit requests, and more. Please contact Goodwin Property Management if you would like to create a Townsquare account.
How do I submit an architectural control request form?
You can submit an arc request online at: http://www.garliccreekhoa.com/3
The Architectural Control Committee is comprised of voluntary Garlic Creek West HOA Architectural requests can take up to 30 days to review.
How do I request a pool key?
You can request a pool key online at: http://www.garliccreekhoa.com/2
Where can I find the Garlic Creek West HOA Governing Documents, Bylaws, and other association documents?
http://www.garliccreekhoa.com/1
How do I reserve the pavilion next to the pool?
Please e-mail AGCWmanager@goodwintx.com to submit a reservation request.
*Pool restroom access is not included with pavilion reservations.
Who oversees the Garlic Creek West HOA common areas, pool, and playgrounds?
Vendors, inspectors, board members, and our Goodwin Property Management representative monitor these areas. We are always grateful for input from homeowners if you notice areas in need of attention.
What are the pool’s hours of operation?
The pool is typically open from 5am to 9pm daily from Mid-March until Mid-October.
How many guests can I have at the pool? 4 guests per home.
Who is on the HOA board?
The Garlic Creek West HOA board is made up of elected homeowners who hold voluntary positions. Our current board members are Jeffrey and Christiane Morales, Valerie Evans, Monica del Campo.
What is an HOA committee?
Committee participants moderate HOA programs such as events and architectural requests. Please reach out to the board if you are interested in joining a committee.
How can I find out about HOA meetings?
Homeowners are notified of upcoming meetings via e-mail and through various social media platforms.